Privacy policy

Effective Date: 20.09.2023

At Pineapple Sun, our commitment to customer service ensures that all personal information is held securely, in accordance with both our internal security policy and the UK Data Protection Act 1998, to ensure that no other party is able to view your details.

If you wish to check the information that we hold about you, you can do this at any time by emailing us. If any of the information we hold is inaccurate, we will delete or correct it immediately. Our security procedures mean that we may request proof of identity before we are able to disclose sensitive information to you.

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our sunbeds.

1 | Information We Collect

- Personal Information: When you use our sunbed services, we may collect personal information such as your name, contact details, date of birth, and payment information for sunbed sessions. We will also ask for proof of identification to verify you are over the age of 18.

- Usage Information: We may collect data about your sunbed usage, including session duration, frequency, and preferences.

2 | How We Use Your Information

We utilize the information we collect for the following purposes:

- Providing Sunbed Services: Process payments, and offer the sunbed services you request to ages 18+.

- Customer Service: To assist you with any inquiries, concerns, or special requests related to our sunbed services.

- Promotions: With your consent, we may send you promotional offers and updates regarding our sunbed services.

- Service Improvement: To analyze usage data and enhance the quality of our sunbed services.

3 | Sharing Your Information

In certain instances, we may share your information with third parties:

- Service Partners: We may collaborate with trusted third-party service providers to facilitate the provision of our sunbed services, such as payment processors and maintenance technicians.

- Legal Requirements: We may disclose your information when required by law or in response to legal requests.

4 | Your Choices

You have control over your personal information:

- Opt-Out: You can opt-out of receiving promotional communications at any time by following the unsubscribe instructions in our messages or by contacting us directly.

- Access and Updates: You can access and amend your personal data by contacting us.

5 | Data Security

We take your data security seriously and have implemented reasonable measures to safeguard your information against unauthorised access, disclosure, alteration, or loss.

6 | Changes to this Privacy Policy

This Privacy Policy may be updated periodically. Any revisions will be posted on our website with an updated effective date.

7 | Contact Us

Should you have questions or concerns about this Privacy Policy or your personal information, please reach out to us at 07543466244 or email us at pineapplesunnorwich@gmail.com

By using our sunbed services, you consent to the terms outlined in this Privacy Policy. We appreciate your trust in Pineapple Sun Sunbed Services, and we are dedicated to protecting your privacy.